Terms and Conditions

1. Overview

Pretty Little Rentals ("we," "our," "us") provides party rental and balloon design services. By using our Service, you confirm that you are at least 18 years old or have obtained parental or guardian consent. These Terms form a legally binding agreement between you and Pretty Little Rentals.

2. Use of the Service

You agree to use our Service only for lawful purposes and in accordance with these Terms. You must not:

• Violate any applicable laws or regulations.

• Use the Service for unauthorized or fraudulent purposes.

• Interfere with or disrupt the operation of the Service.

3. Account Registration

To access certain features of our Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must:

• Provide accurate, complete, and up-to-date information.

• Notify us immediately of any unauthorized use of your account.

4. Purchases and Payments

4.1 Pricing

All prices displayed on our website are in CAD (Canadian Dollars) and are subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be added during checkout.

4.2 Payment Methods

We accept various payment methods, e-transfer or cash. By providing payment information, you represent that you are authorized to use the chosen payment method.

4.3 Order Processing

Orders are subject to availability. We reserve the right to refuse or cancel orders at our discretion, including in cases of inaccuracies or fraudulent activity.

5. Shipping and Delivery

• Estimated delivery times are provided during checkout and may vary depending on your location and shipping method.

• We are not responsible for delays caused by customs, carriers, or unforeseen circumstances.

6. Returns and Refunds

6.1 Eligibility

Please return items in the same condition in which you received them.

6.2 Condition

Any damages or stains will result in the customer paying full price to replace the item.

6.3 Process

To initiate a return, contact us at prettylittlerentalsottawa@gmail.com. Refunds will be processed using the original payment method.

7. Intellectual Property

All content on our Service, including designs, text, graphics, logos, and images, is the property of Pretty Little Rentals or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our written consent.

8. Limitation of Liability

To the fullest extent permitted by law:

• Pretty Little Rentals shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

• Our total liability for any claims shall not exceed the amount you paid for the product or service.

9. User-Generated Content

If you submit reviews, photos, or other content to our Service:

• You grant us a non-exclusive, royalty-free, and perpetual license to use, modify, and display your content.

• You represent that your content does not infringe on the rights of any third party.

10. Privacy

Your use of our Service is subject to our Privacy Policy, which outlines how we collect, use, and safeguard your personal information.

11. Changes to the Terms

We may update these Terms from time to time. When we do, we will post the revised Terms on this page and update the effective date. Your continued use of

the Service constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Ontario. Any disputes shall be resolved in the courts of Ottawa, Ontario.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us:
Email: prettylittlerentalsottawa@gmail.com